Privacy Policy

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Effective Date: June 2026
 

MoveRide Rentals ("Company", "we", "our", or "us") is a DBA (Doing Business As) of United Hearts LLC. MoveRide Rentals ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, forms, and services.

Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Driver's license information and uploaded documents

• Insurance information

• Rental application details

• Communication preferences

• Any information voluntarily submitted through our forms
   

How We Use Your Information

We use your information to:

• Process rental applications

• Verify eligibility for vehicle rentals

• Communicate regarding applications and rentals

• Send rental agreements and account updates

• Provide customer support

• Send SMS and email notifications when consent has been provided

• Improve our services and operations

SMS Communications
By opting in through our website, you agree to receive customer care SMS messages from MoveRide Rentals, a DBA of United Hearts LLC, regarding your rental application, application status updates, vehicle pickup scheduling, payment reminders, rental notifications, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

No sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for SMS messaging are not shared with third parties or affiliates for marketing purposes.
We do not sell, rent, or trade your personal information.

We may share information with trusted service providers that assist us in operating our business, processing applications, verifying information, or providing communication services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Document Retention

Driver's license information, rental documents, and related records may be retained for business, legal, compliance, and insurance purposes.

Third-Party Services

Our website, forms, and communication systems may utilize third-party providers, including but not limited to:

• GoHighLevel

• Google Workspace

• Facebook/Meta

• Stripe

• Other service providers necessary to operate our business

These providers maintain their own privacy policies and practices.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on our website.
 

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You can disable cookies through your browser settings.

Contact Us

MoveRide Rentals (DBA of United Hearts LLC)

Email: info@moveriderentals.com

Phone: +1 984-367-5411

Office Location: Raleigh, North Carolina